FINE ART PRINTS - FAQS
1. HOW DO I ORDER MY PRINTS?
The first thing to do is to browse my portfolio. Each image has a number (Art 01, Art 02 and so on) at the bottom in its title. Click on ORDER YOUR PRINT tab on the top right. Simply fill out the contact box and reference the print number you are interested in. I will email you a reply as soon as I am back from safari and have mobile data coverage. Alternatively, you can email me to avishekroyphotography@gmail.com regarding any photo of mine you see anywhere on this website or on any of my social media platforms or printed media. Send me a short description of the image and I will email you a low res version – just to make sure we are on the same page.
I will then send you the payment linked post payment, the print will be shipped.
2. WHY DON'T YOU RUN AN E-COMMERCE BUSINESS?
My fine art prints are extremely personal. I take the time to make sure you get the best of the best out of your order by communicating with you directly. Each print is a numbered limited edition, so I prefer to discuss the options with you personally and not run a commercial ‘cookie cutter’ business.
3. HOW IS MY PRINT SHIPPED?
Your print is shipped rolled in a cardboard sleeve and carefully wrapped in tissue paper.
4. WHY DO YOU NOT FRAME PRINTS?
The shipping of a framed print will be very difficult and expensive. Framing is also very location specific and subjective. You need to match the colour of your frame to the colour of other decor in the room.
5. HOW DO I UNCURL THE PRINT?
I strongly advise that you take the print straight to the framers and uncurl it there. Do not uncurl it at home and then transport it to the framers as the more the print is handled, the more the risk of damage. When you remove the print from the postal tube, the print will be curled. To uncurl the print do the following by using the postal tube and the tissue paper that comes with the print, nothing else is needed
a. Wash and dry hands to handle the print and do not touch the print surface,
b. Lay the curled print that was removed from postal tube on a flat surface
c. Cover the printed surface with tissue paper
d. Use the postal tube that the print was shipped in
e. Firmly and with care roll the covered print around the tube
f. Hold the rolled print for approximately 30 seconds in the rolled position
g. Unroll the print and remove the tissue paper – the print will be flattened.
6. HOW LONG DOES THE PRINT TAKE TO DELIVER?
From the time you get a reply, the print usually takes a max of two weeks to arrive at your door.
7. WHAT MEDIA DO YOU PRINT ON?
I use CANVAS OR PAPER to print my creations.
Print Sizes Recommended:
12 inches x 18 inches
16 inches x 24 inches
24 inches x 36 inches
Print Media options:
ILFORD Galerie Fine Art Canvas Galicia - Canvas
Felix Schoeller (German) - Canvas
Hahnemuhle German Etching (Textured German) - Paper
Epson Premium Luster Photo Paper - Paper
Epson Enhanced Matte Paper - Paper
The fine art mediums have a wonderful texture and excellent colour rendition.
8. DO YOU HAVE ANY FRAMING ADVICE?
I would advise taking your rolled print straight to the framers as the more times it is handled, then the greater the risk of damage. Framing is an element that collectors often find daunting but it is actually really easy. Start by going to your local professional framer down the road and seeking their advice, and looking at different frames. Picture framing has been around for hundreds of years, it is not a science or an exact art. The art piece itself is the hero and the frame simply enhances and protects it. Your print comes with a narrow white border in which the artist’s signature and limited edition number appears. This means that you can frame the print as is, behind glass.
The only problem with glass is that it often causes reflection issues and if you are prone to being irritated by reflections, or if your print is going to hang near a window or lamp or in a generally bright space, then you will definitely want a non reflective (also known as non glare or matt) glass. The problem with non reflective glass is that it can sometimes detract from the colour and detail of the print so ask your framer if you can inspect the print with the non reflective glass before taking it home.
In terms of the type of frame, you need to decide if you want an organic feel to the print. If so, then go with wood but if you looking for a more modern look and feel, then you can consider another material. If you wanting to create a minimalistic feel, then a simple narrow white or black frame can work well. A black frame on a white wall will draw attention to the print whereas a white frame will make the print appear to just blend in. There are many different framing options but the good news is that you almost cannot go wrong. The one bit of advise I will give though is that either your frame or the mounting board (if you choose to have any visible) should compliment another colour in the room. Again, this is not as daunting as it seems, simply match the frame colour or the board colour with another colour in the room. I often match my frame with the colour of a piece of furniture. The colour of the frame should therefore echo the colour of something else in the room. If you have a light green couch, use a light green frame or light green mounting board, simple as that. Then go out and buy a few light green cushions and voila!
A good option is to go with a white frame and then match the colour of the mounting board around the photo, to the colour of something else in the room. If you then one day move, all you need to do is get your mounting board changed and not the frame. Another good idea is to frame all your art pieces for a particular room at the same time.
Don’t be scared of framing, rather see it as a fun, but not critical, element.
9. HOW DOES PAYMENT WORK?
Payment can be done via Google Pay or via a bank transfer. I will confirm these details with you once you email me requesting your print. I do ask for payment up front and I can issue you an invoice if you require one. I also offer a 1-week refund policy from the time you take ownership of your print provided I receive the print back in good order. I have not yet needed to refund any collectors, but I want you to have peace of mind. Your print is something that I want to bring light, life and joy into your home or office, and if it’s not doing that, then please do send it back. Provided the print is in perfect condition, a no questions asked refund is offered within this 1-week period.